In-home Computer Repair understands that sometimes computer problems come up at the worst of times; holidays, weekends or in the middle of the night. With that in mind, In-home Computer Repair offers emergency service. If you have a computer problem on a major holiday or between 8 p.m. and 5 a.m., we are still here to help. Our emergency fee is a flat rate of $75.00 for an hour of telephone technical support, paid up front, via the link at the bottom of this page. At that point, our technicians are at your service. Due to the infinite number of computer problems that can come up, there cannot be any refunds if your problem is not resolved within this hour.
If your problem cannot be resolved within that hour, we can apply your telephone support fee to an emergency home service fee of $150.00. At this point, one of our technicians will be dispatched to your home within the hour, with a loaner computer. All the devices and programs that you need will be installed on that laptop at your home (if they are not available on the laptop already). During the visit your computer will be picked up, the balance of your home service fee will be collected and your computer will be taken back to our shop to be worked on the following day, while you continue your use of our loaner computer.
When your computer repair is completed, your computer will be delivered, our loaner computer will be picked up and our regular repair charges will be assessed. It cannot get any more simple than that!
In-home Computer Repair truly is your personal technical support department.
Emergency Service Fee $75.00